Junior Software Developer · Fifth Settlement, Cairo
Recent Computer Science graduate from Misr International University with a strong foundation in C++, Java, web development, and database systems. Skilled in problem-solving, robotics programming, and adapting quickly to new technologies.
Chat-based agent handling customer inquiries related to technical issues with their phone application Provided timely and effective solutions to enhance customer satisfaction Collaborated with team members to improve support processes
Answered customer calls and resolved concerns about technical issues with their phone devices Worked for Verizon, providing support to US customers Maintained high customer satisfaction ratings through effective communication
Interned at Samsung Innovation Campus focusing on Internet of Things Gained hands-on experience in IoT technologies and applications Contributed to team projects and learned about industry standards
Created, updated, and managed databases throughout the year Regularly updated the website and portal to enhance user experience Implemented user-friendly UI designs to improve accessibility
Android application currently being developed for graduation project Will be used to record heart sounds and detect potential heart diseases using AI mechanisms Aims to provide early detection and monitoring of heart health
Technologies: Flutter, AI, Android
Developed a full-featured e-commerce platform for jewelry sales Implemented user-friendly interfaces and secure payment systems Focused on enhancing user experience and accessibility
Technologies: JavaScript, React, Node.js
Created a comprehensive web application for managing tours Handled both front-end and back-end development tasks Ensured smooth user interactions and data management
Technologies: JavaScript, Node.js, Express
Automated water level monitoring and control system Integrated ultrasonic sensors, LED indicators, and DHT sensors Designed for real-time data collection and alerts
Technologies: Python, Raspberry Pi
Developed a Java-based application for food ordering Focused on user interface design and backend functionality Implemented features for order tracking and management
Technologies: Java, Spring Boot
Implemented the classic Tower of Hanoi game using C++ Utilized data structures and algorithms to enhance performance Provided an interactive user experience
Technologies: C++